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FAQ

Why choose Benyeequartz?

 
Now made in China using the latest technology.
 
It's 93% Quartz, 100% Practical.
Benyeequartz is meticulously crafted with an advance process that makes it more durable, and much easier to maintain than other countertop surface. Its surfaces is smooth and inherently nin-porous. Benyeequartz is stain-resistant and requires no sealing to preserve its appearance.

Enhanced product and delivery.
Benyeequartz provides:
  1.Assurance of highest quality standards
  2.Superior gloss finish and backside qualiry
  3.New color innovation
  4.More size and thickness can be selected
  5.Powerful producing capacility and service team ensuring the on-time-delivery

Good for you, good for the environment.
Benyeequartz's non-porous surface is safe and suitable for many different applications. It's approved for use in food service, medical facilities, school, hospitality and anywhere long-lasting durability, hygiene and design flexibility are essential.

We've got you covered
Since we are confident you will be happy with your Benyee surface, Benyeequartz offers a transferable 15-year limited warranty.
 

How should I remove stubborn or dried spills?

 
Use a damp, soft cloth with warm water and soap. If needed, apply common, non-abrasive, household cleaners such as Soft Scrub Liquid Gel with Bleach, or Comet Soft Cleanser Cream directly on a damp cloth or sponge and wipe the surface, rinsing thoroughly after cleaning. To avoid dulling the surface's shine, make sure to use a non-abrasive cleaner, and rinse off any cleaner with water. To remove adhered material such as food, gum, or nail polish, first scrape away the excess material with a plastic putty knife and then clean the surface with a damp cloth to remove any marks left behind and any residual dirt.
 

How durable is Benyeequartz?

 
Benyeequartz is resistant to cracks, scratches and stains. However, like most materials, excessive force and/or pressure from objects can damage the surface.
 
Benyeequartz is resistant to most stains caused by fruit juices, liquid food coloring, coffee, tea, wine, grapes and soft drinks.
 
Benyeequartz's non-porous nature provides maximum resistance to staining and fully eliminates the need for any sealing. The non-porous quality of the surface also greatly reduces the potential for bacterial growth.
 

Do I need to apply a sealer to Benyeequartz?

 
No. Benyeequartz is a non-porous surface, so you will never have to apply sealer to any Benyeequartz surface.
 

Can I cut on my Benyeequartz countertop?

 
Benyeequartz surfaces are highly scratch resistant; however, avoid using sharp objects such as sharp knives or screwdrivers directly on the surface. The use of a cutting board is always recommended.
 

How do I maintain Benyeequartz's natural beauty?

 
Polished: Due to its high density and non-porous qualities, normal cleaning with a damp cloth and mild detergent will keep your Benyeequartz surface looking like the first day it was installed. To avoid dulling the surface's shine, make sure to use a non-abrasive cleaner, and thoroughly rinse off with water after use. We recommend a thorough cleaning of your Benyeequartz surface on a regular basis (because of the patina that can develop on the surface from day from cooking, grease oils in the air) to keep the surface as beautiful as the day it was installed.
 
Honed: Please understand that HONED, TEXTURED and MOTIVO finishes will require more daily maintenance than our polished finishes. Since there is more exposed surface area with honed finishes, metal marks, finger prints and other signs of daily living will show on honed material. Most of these marks can be easily removed with little effort and non-abrasive cleaning products such as Soft Scrub Liquid Gel.
 

How does Benyeequartz withstand heat?

 
Benyeequartz is structurally more heat resistant in comparison to other stones, including granite. However, any stone material can potentially be damaged by sudden and rapid temperature changes, especially near the edges. Therefore, using inexpensive and readily available hot pads or trivets is always recommended, especially when using cooking units such as electric frying pans, crock pots, or roaster ovens. We do not advise putting hot cookware directly on the Benyeequartz surface.
 

Are there any chemicals or cleaners to avoid using?

 
We recommend using cleaning products between pH 5-8, as products outside this range may damage the surface. Avoid exposing Benyeequartz to chemicals with pH levels outside this range, such as oven grill cleaners, floor strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners, drain products, etc. Should your surface accidentally be exposed to any potentially damaging products, rinse immediately with water to neutralize the effect.
 

Is caring for my Benyeequartz surface really this easy?

 
Benyeequartz's care-free maintenance and everlasting benefits and performance allows more time for the things that matter most to you. Whether you selected Benyeequartz to be your surface of choice for food preparation or to simply beautify your home, you can enjoy the peace of mind knowing that Benyeequartz is completely worry and care-free.
 

Does Benyeequartz offer a warranty?

 
Yes, as of February 15, 2008 Benyeequartz has offered a Lifetime Warranty for all residential purchases.

Can Benyeequartz be used outdoors?

 
While some customers have opted to install Benyeequartz in outdoor applications - this use is not covered by our Lifetime Warranty. Benyeequartz has not been tested in prolonged UV ray exposure settings.
 

Does Benyeequartz offer colors with recycled content?

Yes, Benyeequartz offers two recycled colors. Quartz Reflections made with up to 35% post-consumer recycled glass and Chocolate Truffle made with up to 17% post-consumer recycled glass.